Last Updated: August 25, 2026
At Creative Campus, we aim to provide high-quality practical business-building and digital services. Because many of our services involve customized work, dedicated time, resources, and digital deliverables, our refund policy is designed accordingly.
1. Service-Based Nature
Creative Campus provides customized services including business setup, branding, website development, digital products, e-commerce setup, marketing, automation, advertising, and related digital services.
Once work has started, significant time and resources may already have been committed to your project.
Therefore, payments for services that have already commenced may generally be non-refundable, except where required by applicable law.
2. Advance Payments
Some services require an advance payment before work begins.
The advance payment may be used to reserve resources, allocate project time, begin planning, or start the agreed work.
Once work has commenced, the advance payment may become non-refundable.
3. Cancellation Before Work Begins
If you request cancellation before any work has started, you may be eligible for a refund, subject to any applicable payment processing charges or other costs already incurred.
Refund eligibility will be determined based on the specific service and circumstances.
4. Cancellation After Work Has Started
If work has already started, refunds may not be available because resources, time, and customized work may already have been committed.
This may include work related to:
- Website development
- Branding and design
- Digital product creation
- E-commerce setup
- Marketing setup
- Advertising setup
- Sales funnels
- Automation
- Strategy and planning
- Customized digital assets
5. Digital Products & Deliverables
Due to the nature of digital products and downloadable or electronically delivered materials, payments for digital products that have already been delivered may generally be non-refundable, except where required by applicable law.
6. Client Delays
Clients are expected to provide required information, content, approvals, and access within a reasonable timeframe.
If a project is delayed because the client does not provide required information or approvals, this does not automatically create an entitlement to a refund.
7. Change of Mind
Refunds are generally not provided simply because a client changes their mind after purchasing a customized service or after work has commenced.
We encourage you to review the service details and ask any questions before making payment.
8. Service Quality & Revisions
If you believe that a delivered service does not reasonably match the agreed scope, please contact us.
Where appropriate, we may offer reasonable corrections or revisions in accordance with the original scope of work.
Requests that substantially change the original requirements may be treated as additional work and may involve additional charges.
9. Third-Party Costs
Payments made to third-party platforms or providers, such as:
- Domain providers
- Hosting providers
- Premium software
- Plugins
- Payment gateways
- Advertising platforms
- Marketplace fees
- Other third-party services
are generally subject to the respective third party’s refund policy and are not automatically refundable by Creative Campus.
10. Refund Processing
Where a refund is approved, it will generally be processed through the original payment method, subject to applicable payment-provider procedures.
The time taken for the refunded amount to appear in your account may depend on the payment provider or bank.
11. Exceptional Circumstances
We may review refund requests on a case-by-case basis where exceptional circumstances exist.
Approval of a refund in one situation does not create an obligation to provide refunds in future situations.
12. How to Request a Refund
To request a refund, contact us with:
- Your full name
- Order/service details
- Date of payment
- Reason for the refund request
- Relevant payment or transaction information
Email: [YOUR OFFICIAL EMAIL ADDRESS]
Phone/WhatsApp: [YOUR BUSINESS PHONE NUMBER]
We will review the request and respond within a reasonable timeframe.
13. Policy Changes
Creative Campus may update this Refund Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.
14. Contact Us
Creative Campus
Website: www.creativecampus.in
Email: [Support@creativecampus.in]
Phone/WhatsApp: [+91 7459067533]